Welcome to the HDFC Bank Customer Center. If you are an existing HDFC Bank customer seeking information or wanting to get in touch with us, find all the relevant information on this page.
We are committed to helping you meet all your banking needs to the best of our ability. If our service has fallen short of your expectations, make use of our Grievance Redressal mechanism to ensure we get an opportunity to improve.
Also know more about the services you are entitled to and the terms applicable when you become our customer.
Contact Us
Contact us using the channel most convenient for you.
Contact us online
Use this form to send us your queries, requests, feedback, or to apply for our products. You can also browse the FAQs section in most of our product pages for answers to commonly asked questions. Click
here for the form.
If you have received an unsatisfactory response from any of our personnel or channels, and would like to escalate the matter to Senior Management you may file your complaint here. Click here for Escalation of Complaint.
Information You Can Use
Find the most useful information about our services at your fingertips.
Frequently Asked Questions
Tools and utilities
Today understanding the complexities of the
world of finance is essential as it
affects our everyday life. Here are
certain tools and utilities, which will
simplify these complexities and provide
answers to your specific queries.
Click
here to see Branch / ATM details
using SMS facility .
Offers & Deals
This is where you can see all the promotions & deals currently available on our products. As a customer, you may be enitled to some very special offers. For Resident Indians
The News & Updates section gives you the latest happenings in HDFC Bank. Whether it's new Product launches, special offers / discounts or our new
initiatives, contests & promotions and other important information - it will all be made available to you here.
Calculate your Average Quarterly Balance
- Click
here to know how
A consolidated section where you can find all the forms available for download, including application forms & service registration forms. Click here to go to Forms Centre.
Service Charges & Fees
Terms & Conditions
Terms and Conditions which shall be applicable to all the Account(s) which are existing or may be opened any time in future with HDFC Bank.
We are a member of the Banking Codes and Standards Board of India (BCSBI). As a member, we are committed to follow the prescribed standards of banking practices as detailed in the 'Code of Bank's Commitment to Customers'. We are pleased to advise that we are in the process of operationalising our adherence to the Code.
To refer to the Code, please select below the language of your choice:
Citizens Charter
Know more about your rights and the services you are entitled to receive as an HDFC Bank Account holder. Citizens Charter
If
you have not received
a satisfactory response
within 30 days of lodging
a complaint you may approach
the Banking Ombudsman
appointed by the Reserve
Bank Of India. Click
here for details.
